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Quality technical documentation:an indispensable requirement for a great product

Throughout its life cycle, from its development through to the after-sales service, a product must always be accompanied by quality technical documentation. What was once a legal requirement is now becoming an indispensable condition to create a brand and to sharpen competitiveness.

The documentation accompanying any product must be simple and understandable for the user, whether this be the development engineer, the end user or the spare parts supplier.

To reach this goal, correct investigation is necessary as well as analysis and structuring of the information that must accompany the product.

Only the STAR team, specialists in this sector and able to empathise with the target reader, can produce the documentation that fulfils all of your requirements.

The advantages of subcontracting technical documentation

Cost savings:


- Reducing the number of tasks to be completed by engineers will allow the development team to concentrate on product design and thus improve quality and performance.
- The use of monitored language in the documentation will reduce translation costs.
- Including a technical writer in the product development process provides simultaneous engineering and improved error detection during the preliminary production phases.
Security:
Only using specialist technical writers can one obtain professional documentation that fulfils current standards, is safe and correctly developed, while minimising the risks of inappropriate product use.
Brand image:
In order to earn the loyalty of customers, they must be able to use the product easily, effectively and without risk. Thus, it is essential to provide them with adequate documentation.
Professionalism:
In the same way an engineer is specialised in the field of design, development and maintenance, a technical writer is a specialist in the field of developing technical documentation and will ensure that this fulfils all necessary requirements.
Docutest STAR provides Docutest, a document auditing system providing in-depth revision of existing documentation to find any failings in form and contents before proposing suitable improvements.Using Docutest from STAR, meticulous checks are made of aspects such as:
- General characteristics
- UNE EN 62079 and ANSI Z-535-6 conformity
- Product cycle
- Target groups
- Spelling and grammar
- Coherent writing
- Effective reuse of existing texts
- Optimisation of layout
- User-friendliness
Request an obligation-free quote today.